Terms of Service

Lennox Mason

Last updated: August 4, 2026

1. Agreement to These Terms

Welcome to Lennox Mason. These Terms of Service ("Terms") are a binding legal agreement between you ("you," "your," or "customer") and Lennox Mason ("Lennox Mason," "we," "us," or "our") governing your access to and use of the website located at lennoxmason.com and any related pages, content, features, and services (collectively, the "Site"), and your purchase of any products offered through the Site.

By accessing or using the Site, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree to these Terms, do not access or use the Site or place an order.

PLEASE READ SECTION 17 (DISPUTE RESOLUTION; BINDING ARBITRATION; CLASS ACTION WAIVER) CAREFULLY. IT REQUIRES YOU TO RESOLVE DISPUTES WITH US THROUGH INDIVIDUAL BINDING ARBITRATION AND LIMITS THE WAYS YOU CAN SEEK RELIEF FROM US.

2. Definitions

• "Content" means all text, images, graphics, logos, product descriptions, photographs, videos, and other material made available on the Site.
• "Products" means the eyewear and any related goods or accessories offered for sale on the Site.
• "Order" means a request submitted by you through the Site to purchase one or more Products.

3. Eligibility

The Site is intended for users who are at least 18 years old, or the age of majority in their jurisdiction, whichever is greater. By using the Site or placing an Order, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into these Terms. If you are using the Site on behalf of a business or other entity, you represent that you are authorized to bind that entity to these Terms.

4. Accounts

You may browse the Site and place Orders as a guest, or you may create an account. If you create an account, you agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized use of your account. We reserve the right to suspend or terminate any account at our discretion, including for suspected fraud or violation of these Terms.

5. Products, Descriptions, and Availability

We make reasonable efforts to display our Products and their features, colors, and details as accurately as possible. However, we do not warrant that Product descriptions, colors, images, or other Content on the Site are accurate, complete, reliable, current, or error-free. Actual colors and appearance may vary depending on your device's display.

All Products are subject to availability, and we may limit or cancel the quantities offered on any Product. We reserve the right, at any time and without notice, to modify, discontinue, or limit the availability of any Product.

6. Pricing and Payment

All prices are listed in U.S. dollars (USD) unless otherwise stated and are exclusive of any applicable taxes, which will be calculated and added at checkout where required.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update pricing and information at any time without prior notice. If a Product's correct price is higher than the price stated at checkout, we will, at our discretion, either contact you for instructions before shipping or cancel your Order and notify you. Prices in effect at the time you place your Order apply to that Order.

By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and you authorize us (and our third-party payment processors) to charge your payment method for the total amount of your Order, including taxes and any applicable shipping charges. We are not responsible for any fees your bank or card issuer may charge.

7. Orders and Acceptance

Your submission of an Order constitutes an offer to purchase Products subject to these Terms. All Orders are subject to our acceptance. We may, in our sole discretion, refuse or cancel any Order for any reason, including suspected fraud, pricing or Product errors, limitations on quantities available for purchase, or inaccuracies in your Order information. An order confirmation email confirms that we have received your Order; it does not constitute our acceptance of your offer. A contract of sale is formed only when we ship the Product to you.

If we cancel an Order after your payment method has been charged, we will issue a refund to your original payment method for the cancelled items.

8. Promotions, Discounts, and Bundles

From time to time we may offer promotional codes, discounts, bundle pricing (such as multi-pair offers), or other special offers. These offers are subject to any additional terms stated at the time of the offer, may be modified or discontinued at any time, cannot be combined unless expressly stated, have no cash value, and are void where prohibited. We reserve the right to cancel any Order and any discount where we reasonably believe an offer has been applied in error or in a manner that violates its terms.

9. Shipping and Delivery

We ship to the address you provide at checkout. You are responsible for entering a complete and accurate shipping address. We are not responsible for delays, misdelivery, or non-delivery resulting from an incorrect or incomplete address that you provide.

Estimated delivery times are estimates only and are not guaranteed. Title and risk of loss for Products pass to you upon our delivery of the Products to the carrier. We are not liable for shipping delays caused by carriers, customs, weather, or other events beyond our reasonable control.

For international Orders (where offered), you are the importer of record and are responsible for any customs duties, import taxes, or fees imposed by the destination country.

10. Returns, Refunds, and Exchanges

We accept returns of eligible Products within fourteen (14) days of delivery, provided the Products are unused, undamaged, and in their original condition and packaging. To initiate a return, contact us at support@lennoxmason.com with your Order number.

Certain items may be non-returnable if indicated at the time of purchase. Refunds are issued to the original payment method after we receive and inspect the returned Products, and may exclude original shipping charges. This Section does not limit any rights you may have under applicable consumer protection law. For full details, please see any Refund or Return Policy posted on the Site, which is incorporated into these Terms.

11. Intellectual Property

The Site and all Content, including the "Lennox Mason" name, logos, trademarks, product designs, text, graphics, and photographs, are owned by or licensed to Lennox Mason and are protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes in accordance with these Terms.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any Content without our prior written consent. All rights not expressly granted are reserved.

12. User Content and Reviews

If you submit reviews, comments, photographs, or other content to the Site or to us (collectively, "User Content"), you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, sublicensable license to use, reproduce, modify, adapt, publish, translate, and display that User Content in any media, including for marketing and promotional purposes. You represent that you own or control all rights to your User Content, that it is accurate, and that it does not violate these Terms or the rights of any third party. We may, but are not obligated to, monitor, edit, or remove User Content at our discretion.

13. Prohibited Uses

You agree not to use the Site: (a) for any unlawful purpose or in violation of any applicable law; (b) to infringe our or any third party's intellectual property or other rights; (c) to transmit any malware, viruses, or harmful code; (d) to attempt to gain unauthorized access to the Site, other accounts, or our systems; (e) to engage in fraudulent transactions or to submit false information; (f) to scrape, data-mine, or use automated means to access the Site without our permission; or (g) to interfere with or disrupt the operation of the Site.

14. Third-Party Links and Services

The Site may contain links to third-party websites or services, and may rely on third-party providers for payment processing, shipping, and other functions. We do not control and are not responsible for the content, policies, or practices of any third parties. Your use of third-party services is at your own risk and may be subject to those third parties' terms and policies.

15. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS AND CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, LENNOX MASON DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR ITS SERVERS ARE FREE OF HARMFUL COMPONENTS. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LENNOX MASON OR ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE OR ANY PRODUCTS, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR ANY PRODUCT SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

17. Dispute Resolution; Binding Arbitration; Class Action Waiver

Please read this Section carefully. It affects your legal rights.

Informal Resolution. Before starting arbitration, you agree to first contact us at support@lennoxmason.com and give us a chance to resolve the dispute informally within sixty (60) days.

Binding Arbitration. Except as otherwise provided below, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any Product ("Dispute") that cannot be resolved informally shall be resolved exclusively through final and binding individual arbitration, rather than in court. The arbitration shall be governed by the Federal Arbitration Act and administered by a recognized arbitration provider under its applicable consumer arbitration rules. The arbitration shall take place in Arizona, or, at your election, by telephone, video, or written submissions, and the arbitrator's decision shall be final and binding.

Class Action Waiver. YOU AND LENNOX MASON AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding.

Exceptions. Either party may (a) bring an individual claim in small claims court if it qualifies, and (b) seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property rights.

Opt-Out. You may opt out of this arbitration agreement by sending written notice to support@lennoxmason.com within thirty (30) days of first accepting these Terms, stating your name, address, and intent to opt out. If you opt out, the Governing Law and venue provisions in Section 18 will apply to any Dispute.

If the class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall be severed and may proceed in court.

18. Governing Law and Venue

These Terms and any Dispute arising out of or relating to them or the Site are governed by the laws of the State of Arizona, without regard to its conflict-of-laws principles, and by applicable U.S. federal law. Subject to Section 17, you agree that any Dispute not subject to arbitration shall be brought exclusively in the state or federal courts located in Arizona, and you consent to the personal jurisdiction of those courts.

19. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and post the updated Terms on the Site. Changes are effective when posted. Your continued use of the Site or placement of an Order after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

20. Termination

We may suspend or terminate your access to the Site at any time, with or without notice, for any reason, including your violation of these Terms. Upon termination, the provisions of these Terms that by their nature should survive — including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution — will continue to apply.

21. Indemnification

You agree to indemnify, defend, and hold harmless Lennox Mason and its owners, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your violation of these Terms, your misuse of the Site, or your violation of any law or the rights of any third party.

22. General

Entire Agreement. These Terms, together with our Privacy Policy and any other policies posted on the Site, constitute the entire agreement between you and Lennox Mason regarding the Site and supersede any prior agreements.

Severability. If any provision of these Terms is found to be unlawful or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

No Waiver. Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

Electronic Communications. By using the Site, you consent to receive communications from us electronically, and you agree that all agreements, notices, and disclosures we provide electronically satisfy any legal requirement that they be in writing.

23. Contact Us

If you have any questions about these Terms, please contact us:

Lennox Mason Email: lennox@lennoxmason.com Website: lennoxmason.com