Contact Us

Lennox Mason

We're here to help. Whether you have a question about your order, need help choosing a pair, or want to start a return, our team is happy to assist.

Email

lennox@lennoxmason.com

This is the fastest way to reach us. We aim to respond to all messages within 1–2 business days (Monday–Friday, excluding U.S. holidays).

What to Include

To help us assist you as quickly as possible, please include:

• Your order number (if your message is about an existing order)
• The email address used to place your order
• A short description of how we can help

Common Requests

• Order status or tracking: Email us with your order number and we'll look into it right away.
• Returns or exchanges: Contact us within 14 days of delivery to start a return. See our Shipping Policy and Return & Refund Policy for details.
• Damaged or wrong item: Email us with your order number and a photo, and we'll make it right.
• Address change: Reach out as soon as possible after ordering — we'll do our best to update it before your order ships.

Store Information

Website: lennoxmason.com Email: lennox@lennoxmason.com

We look forward to hearing from you.